Smart Watch Terms and Conditions

1. Introduction

Veteran Mindfulness Australia Wellness Support Items are provided by Veteran Mindfulness Australia Pty Ltd 641 718 247 (‘we’, ‘us’ and ‘our’).

The Wellness Support Item is offered to support an Active User’s use of resources and/or services through the Veteran Mindfulness Australia Platform.

These Wellness Support Item Terms & Conditions apply to this Wellness Support Item.

Our Platform Terms of Use also apply to these Wellness Support Item Terms & Conditions and definitions used in the Platform Terms of Use also apply to these Wellness Support Item Terms & Conditions.

For the purposes of these Wellness Support Item Terms & Conditions, the following definitions apply:

“Active User” means a person who:

• Is a resident of Australia;
• Is over 18 years of age;
• Is a veteran of the Australian Defence Force (ADF) who holds a valid Gold Card or White Card with Non-Liability Health Care (NLHC) activated; and
• Has current access to the Veteran Mindfulness Australia Platform, including a Veteran Mindfulness Australia mental health practitioner, in accordance with the Platform Terms of Use.

“Platform Terms of Use” means the Platform Terms of Use which are available on our website.

“Veteran Mindfulness Australia Platform” means the platform operated by Veteran Mindfulness Australia providing access to various mindfulness tools, resources and services.

“Wellness Support Item” means, for this promotion item, an electronic smart watch (as determined by us) to the value of $30.

“Wellness Support Item Terms & Conditions” means, for this Wellness Support Item, this document.

• We reserve the right to change the Wellness Support Item Terms & Conditions, and the Platform Terms of Use, at any time without notice subject to relevant state/territory legislation approval by posting such changes on our website veteranmindfulness.com.au.
• In the event that the Wellness Support Item becomes unavailable for reasons beyond our control, we may substitute the Wellness Support Item with a gift of equal or greater value.
• The laws of Queensland apply to these Wellness Support Item Terms & Conditions.
• By becoming an Active User in relation to the Wellness Support Item you agree to abide by these Wellness Support Item Terms & Conditions, the Platform Terms of Use and any amendments as posted to our website.
• If any of these Wellness Support Item Terms & Conditions or the Platform Terms of Use is found to be invalid or unenforceable, that invalidity or unenforceability will not affect the remainder of the terms and conditions, which will continue in full force and effect.

2. General Conditions

• A person wishing to receive the Wellness Support Item must:
• Correctly complete the “Join Now & Claim Your Smart Watch form linked in either the “Your VMA Smart Watch is Waiting – Join VMA & Claim It Today” or “Don’t Miss Out – Your Program & Smart Watch Await” emails from Veteran Mindfulness Australia, between 28th September 2025 and 19th  October 2025;
• Become an Active User of the Veteran Mindfulness Australia Platform and complete a session with a Veteran Mindfulness Australia mental health practitioner on or before 30th October 2025 (“the First Session”); and
• Complete twelve sessions with a Veteran Mindfulness Australia mental health practitioner within 24 weeks of the First Session.
• The person whose details are provided to Veteran Mindfulness Australia for the purposes of completing sessions will be the person to whom the Wellness Support Item will be provided and that person is deemed to have agreed to and accepted these Wellness Support Item Terms & Conditions and the Platform Terms of Use.
• Veteran Mindfulness Australia is not liable for any loss, damage, or injury suffered as a result of accepting or using the Wellness Support Item, except for any liability which cannot be excluded at law.
• The Wellness Support Item can only be redeemed once and cannot be redeemed in conjunction with any other offer.
• Veteran Mindfulness Australia will make every effort to ensure an Active User can receive their Wellness Support Item after the twelfth session. However, Veteran Mindfulness Australia assumes no responsibility for any failure to receive the Wellness Support due to the Active User providing inaccurate information, or as a result of a technical or telecommunications issue.
• Personal information including the Active User’s name, address, telephone number, and email address will be collected and used for the purpose of conducting this promotion (“Purpose”). This may require disclosure to third parties for the purpose of conducting the promotion. By engaging in this promotion, Active User’s consent to their personal information being used for the Purpose. A copy of our Privacy Policy can be found HERE.
• Active Users may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by Veteran Mindfulness Australia. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, Veteran Mindfulness Australia (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of this promotion.
• If for any reason beyond the reasonable control of Veteran Mindfulness Australia this promotion is not capable of running as planned, Veteran Mindfulness Australia reserves the right in its sole discretion to take any action that may be available to it, and to cancel, terminate, modify or suspend this promotion, or amend these terms and conditions, unless to do so would be prohibited by law.

3. Wellness Support Item Delivery

• The Wellness Support Item will be sent to you within 90 business days of you completing twelve sessions with a Veteran Mindfulness Australia mental health practitioner, unless there are delays which are outside of our control.
• You agree not to make any defamatory or derogatory comments on any social media platforms or other public forum against us, the Veteran Mindfulness Australia Platform, the Wellness Support Item, or anything incidental to the Veteran Mindfulness Australia Platform or the Wellness Support Item.

4. Our Contact Details

If you have any questions about these Wellness Support Item Terms & Conditions please contact us using the following details:

Veteran Mindfulness Australia Pty Ltd
32 Wright Place
Algester QLD 4115

Phone: 07 3497 4920

Email: info@veteranmindfulness.com.auUnlock Your Smart Watch – Become a VMA Member Today!